Privacy Policy

Effective Date: August 4, 2025
Company: Revival Raw Dog Food
Address: 3500 8th St SW #1070, Altoona, IA 50009, USA
Email: support@revivalrawdogfood.com

1. Overview

At Revival Raw, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

2. What Information We Collect

When you interact with our site, we may collect the following:

Personal Info: Name, email, shipping/billing address, phone number
Order Details: Items purchased, date, payment method (never full card info)
Device Info: IP address, browser type, device type, time zone
Usage Data: Pages visited, time spent, links clicked
Marketing Preferences: Newsletter signups and promotional opt-ins

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and shipping info
Respond to customer support inquiries
Send marketing emails (only with your consent)
Analyze and improve our website and services
Prevent fraud and ensure secure transactions

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties to operate our business:

Shopify – our eCommerce platform
Payment processors – like Shopify Payments, PayPal, or others
Shipping carriers – to deliver your orders
Email providers – like Klaviyo or Mailchimp
Analytics services – like Google Analytics or Meta (Facebook/Instagram)

These partners are required to handle your data securely and only for the purpose of providing services to Revival Raw.

5. Cookies & Tracking

We use cookies and similar tools to:

Keep your cart saved
Improve site performance
Personalize content and ads
Track analytics for site improvements

You can manage cookie settings through your browser.

6. Email Marketing

If you opt into our newsletter, we may send you updates, offers, or educational content. You can unsubscribe at any time using the link at the bottom of any email, or contact us directly at support@revivalrawdogfood.com.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct or update your information
Request deletion of your data
Opt out of marketing communications

To request any of these, contact us at support@revivalrawdogfood.com.

8. Data Security

We use industry-standard encryption and secure servers through Shopify to protect your information. While no system is 100% immune to threats, we work hard to safeguard your data.

9. Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we’ve received data from a child under 13, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we’ll update the “Effective Date” at the top of this page.

11. Contact Us

If you have any questions or concerns, please reach out:

📧 Email: support@revivalrawdogfood.com
📬 Mailing Address:
Revival Raw Dog Food
3500 8th St SW #1070
Altoona, IA 50009
USA